Customer Testimonials
Affiliated Insurance strives to meet the individual needs of all of our customers. Judging by what they have to say, we're pretty good at it! We strive to live our motto:
ONE phone number, ONE priority, and ONE commitment to offer, at all times, 1st class service.
Here are some of the letters our customers have sent us...
I have been a client of Affiliated Insurance for over 15 years. I possess both auto and home-owners policies with Affiliated. In the competent hands of Debe Marofsky and her staff, I have been shown nothing but professionalism, expertise, and kindness.
Debe has proven her acute awareness of the insurance industry regarding my needs in every situation, concerns, and questions I have addressed. I feel fully confident with Affiliated and recommend their services to anyone who wants nothin but the best when it comes to insurance requirements.
Debe has proven her acute awareness of the insurance industry regarding my needs in every situation, concerns, and questions I have addressed. I feel fully confident with Affiliated and recommend their services to anyone who wants nothin but the best when it comes to insurance requirements.
-Anonymous-
To Whom it may Concern,
I am pleased to recommend Debe Marofsky and Affiliated Insurance Services for your business insurance needs.
I have known Debe and have had insurance coverage through Affiliated Insurance Services for the past 20 years.
As a busy owner of four child centers, taking the time to constantly review insurance needs and research adequate and complete coverage could be quite exhausting. Working with Debe has taken the stress and confusion away and allowed my focus to remain on the children, parents and staff as it should be.
Debe impressed me with her knowledge, sensitivity and understanding of the child care industry. She is very professional, yet warm and friendly with me and all of my staff. Debe consistently delivers the types of programs and solutions that are necssary to prepeare for any incidents that may occur. I have always enjoyed her drive, energy and enthusiasm.
As an owner it is difficult to imagine an incident that could jeopardize or paralyze your business. I found out that no matter how prepared you think you are, the emotional stress is over whelming. During that time of need, it helps to call on and depend on professionals and friends like Debe. She was there for every question and was very reassuring and helped the outcome to be resolved in a timely manner.
It is my personal feeling that the essence of good customer service is to form and relationship with each and every customer. I would certainly recommend Debe, and Affiliated Insurance for any of your insurance needs where trustworthiness, reliability and dedication to service ar a must.
I am pleased to recommend Debe Marofsky and Affiliated Insurance Services for your business insurance needs.
I have known Debe and have had insurance coverage through Affiliated Insurance Services for the past 20 years.
As a busy owner of four child centers, taking the time to constantly review insurance needs and research adequate and complete coverage could be quite exhausting. Working with Debe has taken the stress and confusion away and allowed my focus to remain on the children, parents and staff as it should be.
Debe impressed me with her knowledge, sensitivity and understanding of the child care industry. She is very professional, yet warm and friendly with me and all of my staff. Debe consistently delivers the types of programs and solutions that are necssary to prepeare for any incidents that may occur. I have always enjoyed her drive, energy and enthusiasm.
As an owner it is difficult to imagine an incident that could jeopardize or paralyze your business. I found out that no matter how prepared you think you are, the emotional stress is over whelming. During that time of need, it helps to call on and depend on professionals and friends like Debe. She was there for every question and was very reassuring and helped the outcome to be resolved in a timely manner.
It is my personal feeling that the essence of good customer service is to form and relationship with each and every customer. I would certainly recommend Debe, and Affiliated Insurance for any of your insurance needs where trustworthiness, reliability and dedication to service ar a must.
-Jennifer Nellis -
Debe Marofsky has been my insurance agent for more than 30! years. Because of the genuine care, service, high degree of professionalism and experience with the insurance industry, she has been an invaluable part of my personal and business life.
Years ago, Debe taught me the importance of having a good relationship with a broker who knows me and my business, the insurance business and how to work in my best interest at the time of loss. In the middle of a photo shoot, my cameras were stolen from my home. Even though I had not yet paid the first premium on my new replacement cost business insurance, with one call from me, Debe made sure I hade a check from the new company by early the next morning to replace what was stolen. Not a beat was skipped for my client and me thanks to her abilities and know how.
When I had a concern about the character and behavior of the person who arrived for roadside service for a flat tire, I phoned Debe with the story. She immediately was in contact with the auto insurance company. The next morning, I had a call from the auto insurance customer service agent sincerely apologizing and taking the details of my story to talk with their subcontractor.
Without my ever having to even think about it, let alone remind Affiliated, they send a yearly statement of required business insurance to my townhome association board.
With so many parts of our lives having to be constantly monitored, I have such a relief and sense of security knowing Debe and those at Affiliated are truly doing their jobs. I wouldn't even entertain the thought of changing agencies. It's not just writing the appropriate policy at a good price that counts. I know they have my back and will be there for me.
Years ago, Debe taught me the importance of having a good relationship with a broker who knows me and my business, the insurance business and how to work in my best interest at the time of loss. In the middle of a photo shoot, my cameras were stolen from my home. Even though I had not yet paid the first premium on my new replacement cost business insurance, with one call from me, Debe made sure I hade a check from the new company by early the next morning to replace what was stolen. Not a beat was skipped for my client and me thanks to her abilities and know how.
When I had a concern about the character and behavior of the person who arrived for roadside service for a flat tire, I phoned Debe with the story. She immediately was in contact with the auto insurance company. The next morning, I had a call from the auto insurance customer service agent sincerely apologizing and taking the details of my story to talk with their subcontractor.
Without my ever having to even think about it, let alone remind Affiliated, they send a yearly statement of required business insurance to my townhome association board.
With so many parts of our lives having to be constantly monitored, I have such a relief and sense of security knowing Debe and those at Affiliated are truly doing their jobs. I wouldn't even entertain the thought of changing agencies. It's not just writing the appropriate policy at a good price that counts. I know they have my back and will be there for me.
-Alice Meadow-
As a self-employed professional working from my home, Debe and her staff at Affiliated Insurance have provided my personal and professional insurance needs for over twenty years. I know that they are continually finding the best coverage for MY needs at the best cost and not pushing me to purchase insurance that I don't need.
-Kathleen Murphy-
It is a pleasure to work with Affiliated Insurance! They provide personalized, caring, proactive service. They know my name and all about my company - I'm not just a number to them. They really go the extra mile! They will contact me first if there is any kind of issue, preventing a problem from developing! They are knowledgeable and provide excellent insurance service, and they do it all in a kind, caring way!
-Joan V, Nursing Agency-
Dear Debe,
I want to thank you for all the years of great service that Affiliated Insurance has provided for our family. Your customer service has always been above and beyond!! We have used your company for our business, our home, and our cars and on your recommendation, life insurance needs. You have been a source of valuable information when we needed to choose our coverage and a calm voice when emergency strikes and we have needed to implement our policies.
Thank you for your service and friendship, Candee and Marty
I want to thank you for all the years of great service that Affiliated Insurance has provided for our family. Your customer service has always been above and beyond!! We have used your company for our business, our home, and our cars and on your recommendation, life insurance needs. You have been a source of valuable information when we needed to choose our coverage and a calm voice when emergency strikes and we have needed to implement our policies.
Thank you for your service and friendship, Candee and Marty
-Marty and Candee Kvasnik-
As an independent agency their associates shop for the best coverage for "me".My children's coverage is placed with different carriers. I don't have to ask for better rates, they find them for me and for my children. One carrier does not fit all.
Rates are always competitive. More importantly for me though is that the coverage is comprehensive. They look for the best coverage for each situation.
Debe and her associates know our names. They go the extra mile, they explain things (why this is better or more complete).
As a business owner myself, I appreciate that they follow up on the referrals I give them, timely and professionally, understanding that my reputation is on the line too.
They always have a smile in their voice and are happy to hear from me.
I can, and do, recommend Debe Marofsky and all of her associates at Affiliated Insurance Services to my friends, neighbors, other business owners, family and relatives, without hesitation.
I recommend you get to know them also. They are without a doubt, an insurance agency you will keep.
Rates are always competitive. More importantly for me though is that the coverage is comprehensive. They look for the best coverage for each situation.
Debe and her associates know our names. They go the extra mile, they explain things (why this is better or more complete).
As a business owner myself, I appreciate that they follow up on the referrals I give them, timely and professionally, understanding that my reputation is on the line too.
They always have a smile in their voice and are happy to hear from me.
I can, and do, recommend Debe Marofsky and all of her associates at Affiliated Insurance Services to my friends, neighbors, other business owners, family and relatives, without hesitation.
I recommend you get to know them also. They are without a doubt, an insurance agency you will keep.
-Patrick Montgomery-
Dear Debe:
I wanted to thank you for your prompt response and comprehensive assistance in getting the additional endorsements needed recently. We had a rush of requests, as well as some very tight deadlines. Per usual, you went above and beyond and made the process simple and immediate.
We often don't say it enough to our business partner - which is what I consider the team at Affiliated Insurance - but we are grateful that you are handling our insurance needs. It is reassuring to know that when I call the phones are answered (often times on Sundays when we are both find ourselves often at our desks!), I am greeted by name and with the knowledge of the products held through Affiliated. Without request, I know you are reviewing our coverages and seeking the best insurance available, both protecting my exposure and my bottom line. Thank you for that.
I also appreciate the referrals you have given me and your willingness to assist me in explaining to our customers the intricacies of our coverage. We work with families and their children and our customers are protecting their most valuable creations. You have helped us provide peace of mind for these families over and over.
I wanted to thank you for your prompt response and comprehensive assistance in getting the additional endorsements needed recently. We had a rush of requests, as well as some very tight deadlines. Per usual, you went above and beyond and made the process simple and immediate.
We often don't say it enough to our business partner - which is what I consider the team at Affiliated Insurance - but we are grateful that you are handling our insurance needs. It is reassuring to know that when I call the phones are answered (often times on Sundays when we are both find ourselves often at our desks!), I am greeted by name and with the knowledge of the products held through Affiliated. Without request, I know you are reviewing our coverages and seeking the best insurance available, both protecting my exposure and my bottom line. Thank you for that.
I also appreciate the referrals you have given me and your willingness to assist me in explaining to our customers the intricacies of our coverage. We work with families and their children and our customers are protecting their most valuable creations. You have helped us provide peace of mind for these families over and over.
-Laura Davis - College Nannies & Tutors-
I am not surprised to hear how much you love helping people. It was obvious to me from the first time we talked way back when. You could not have been kinder or more clearer to me in al of your explanations and candor. You could have ignored me forever and left me hanging, I know that, but you didn't. You gave me the best service and advise I could ever hope of getting. You treated me, a stranger, better than the folks at my doctor's office where I have been going for over 30 years. Thanks is just not a big enough word to express by gratitude. Thank you and thanks to your staff for going so far and above what you needed to do on my behalf.
-Mike and Barbara Detlefsen-
When I'm working with a company on improving cash flow and reducing expenses, Debe is at the top of my check list. Her extraordinary commitment to service has saved my clients tens of thousands of dollars in unnecessary premiums while providing coverage that fits the unique needs of each one. Her response times on claims and ability to get to the right person for the answers we need has redefined the term "insurance agent."
-Sam Zordich, Stonegate Growth Strategies-
As a small childcare business owner, I know the importance of reliable, affordable insurance. Affiliated Insurance does all the legwork to find the best coverage at the most affordable prices. They take a very personal approach to my business and have even performed free safety in-services for my staff. I consider myself to be an expert in the field of childcare, but not in the world of insurance. My questions are always answered quickly and efficiently - the cost for this service? Priceless!!
-Mindy - Club Kid -
Affiliated Insurance has provided me with the highest level of service for both my home and auto insurance policies. After searching for the best rates from many insurance providers, Affiliated was able to save me with a significant amount by combining my home and auto policies into one. Affiliated Insurance representatives are extremely professional and easy to work with. I would highly recommend Affiliated to anyone seeking low insurance rates and excellent customer service.
-Jay B - Brooklyn Park-
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2010
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